gtt99 Privacy Policy

About This Privacy Policy

This Privacy Policy explains how gtt99 collects, processes, stores and safeguards personal information provided by users of the gtt99 platform operating at https://gtt99.vip. By accessing or using our services, you acknowledge that you have read and understood this policy and agree to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

gtt99 is designed exclusively for adults aged 21 and above residing in Bangladesh. We operate under strict data handling protocols to ensure your information remains confidential, is never sold to third parties, and is only used to improve your gaming experience. Your trust is the foundation of everything we do.

Information We Collect

When you register and use gtt99, we may collect certain categories of personal data that are necessary to provide, maintain and improve our services. The types of information we collect include:

• Identity information: full name, date of birth, nationality and government-issued identification documents where required for account verification.
• Contact information: email address, phone number and residential address in Bangladesh (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Account credentials: username and encrypted password used to access your gtt99 account.
• Financial and transaction data: deposit amounts, withdrawal requests, payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and betting transaction history.
• Technical and usage data: IP address, device type, browser version, operating system, session logs, pages visited, game interaction data and time spent on platform.

We collect this information through account registration forms, payment processes, direct communications with our support team, and automatically through cookies and similar technologies as you navigate our platform.

How We Use Your Information

Personal data collected by gtt99 is used solely for the purposes outlined below. We do not engage in profiling for automated decision-making that materially affects your rights. Specific uses include:

• Account creation and management: to register your gtt99 account, verify your identity and maintain accurate records of your membership.
• Transaction processing: to facilitate deposits via bKash, Nagad, Rocket and other supported payment gateways, and to process withdrawal requests accurately and securely.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints and improve our overall service quality.
• Responsible gaming compliance: to monitor account activity for signs of problem gambling, enforce self-exclusion requests and apply deposit limit settings you have chosen.
• Platform improvement and analytics: to analyse aggregated, anonymised usage patterns in order to improve site navigation, game offerings and the overall user experience on gtt99.

Payment Data and Financial Information

gtt99 supports a range of local and international payment methods popular among Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, Visa and Mastercard. When you make a deposit or request a withdrawal, we collect transaction reference numbers and payment account identifiers as required to complete the transfer and maintain accurate financial records.

Full card numbers, mobile banking PINs and one-time passwords (OTPs) are never stored on gtt99 servers. Payment credentials are processed through the secure gateway of your chosen provider and are not accessible to our staff after the transaction is completed.

Cookies and Tracking Technologies

gtt99 uses cookies and similar tracking technologies to enhance your browsing experience, remember your login session, and analyse how our platform is used. The categories of cookies we use are:

• Essential cookies: strictly necessary for the website to function, including session authentication tokens and security cookies. These cannot be disabled.
• Functional cookies: enable personalised features such as preferred language settings, remembered form data and your game history for a smoother experience.
• Analytics cookies: help us understand aggregate usage patterns (e.g. most visited game categories, peak usage times in Bangladesh Standard Time) so we can continually improve our platform.

You can manage cookie preferences through your device or browser settings. Please note that disabling essential cookies may prevent certain features of the gtt99 platform from functioning correctly.

Data Sharing and Disclosure

gtt99 does not sell, rent or trade your personal information to any third party. We may share limited data with trusted partners only in the following circumstances:

• Payment service providers: we share the minimum transaction data required to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa or Mastercard. These providers operate under their own privacy policies and security frameworks.
• Fraud prevention and anti-money laundering: where legally required, we may disclose relevant account and transaction data to authorised agencies for the purposes of fraud detection, identity verification or AML compliance.
• Technology service providers: trusted third-party vendors that assist in operating our platform (e.g. cloud hosting, cybersecurity, platform analytics) may access data only to the extent necessary to perform their contracted services and are bound by strict confidentiality agreements.

We will never share your data for marketing purposes with unaffiliated brands. If a business transfer or acquisition involving gtt99 occurs in future, your data will remain subject to the same privacy protections and you will be notified in advance of any material change to how it is handled.

Data Retention

gtt99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce our agreements. In practice, this means:

Active account data is retained for the duration of your account with gtt99. If you close your account, personal data will be retained for a minimum period required by applicable rules before being securely deleted or anonymised. Transaction records may be retained for longer periods where required by financial regulations. You may request deletion of your data at any time by contacting our support team, subject to our legal retention obligations.

Your Rights as a User

gtt99 respects your right to understand and control how your personal data is used. As a registered user of our platform, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of access: you may request a copy of the personal data we hold about you and information about how it is being processed.
• Right to rectification: if any of the data we hold is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request deletion of your personal data. We will process erasure requests within 30 days of receipt.
• Right to restrict processing: in certain circumstances you may ask us to pause the processing of your data while a complaint or dispute is being resolved.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will verify your identity before processing any data request to ensure the security of your account.

Security of Your Data

gtt99 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, firewalls and intrusion detection systems, strict access controls limiting staff access to personal data on a need-to-know basis, and regular security audits and vulnerability assessments.

While we take every reasonable precaution to secure your data, no internet-based platform can guarantee absolute security. We encourage you to use a strong, unique password for your gtt99 account, never share your login credentials with anyone, and contact our support team immediately at [email protected] if you suspect any unauthorised access to your account.

Third-Party Links

The gtt99 platform may reference third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi whose software powers certain games on our platform. These providers operate independently and are governed by their own privacy policies. gtt99 is not responsible for the data practices of any third-party game studio or payment provider. We recommend reviewing the privacy policies of any third-party service you interact with directly.

Children's Privacy

gtt99 is strictly an adult platform intended for users aged 21 and above. We do not knowingly collect, process or store personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register for or use this platform. Parents and guardians are encouraged to use appropriate parental control tools to prevent underage access to online gambling services.

If we become aware that personal data has been inadvertently collected from a person under the age of 21, we will take immediate steps to delete that data from our records. If you believe a minor has created an account on gtt99, please contact our support team immediately at [email protected].

Changes to This Privacy Policy

gtt99 reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, our business practices, or the services we offer. When material changes are made, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via their registered email address or through a prominent notice on the platform.

Your continued use of the gtt99 platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the manner in which gtt99 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email our support team at [email protected]. All privacy enquiries are handled by our data team and you can expect a response within 7 business days. Our support team is available 24/7 Bangladesh Standard Time (BST, UTC+6) for urgent account security matters.